I am experiencing financial hardship and would like to talk to my financier regarding my novated lease?

You are able to confirm your financier for your novated lease by checking these details via the RemServ app, alternatively you can contact RemServ Leasing via cars@remserv.com.au to confirm these details. RemServ have two financiers – Macquarie Bank and St George.

Macquarie bank have advised us they are allowing a ‘Payment Holiday’ for any customers of theirs that are impacted by COVID-19. If you meet these requirements you can apply for this via the following link: https://www.macquarie.com/au/personal/coronavirus/

St George is currently working on their COVID-19 process, and we will keep this page updated with any further information as it becomes available. Please always contact RemServ in the first instance via cars@remserv.com.au, or the website.

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Our knowledgeable novated leasing experts have answers to most common questions: Check out our full FAQs list.

Remuneration Services (Qld) Pty Ltd | ABN 46 093 173 089 (RemServ)

RemServ acts as an authorised representative of AFSL holders. Please refer to the legal and information policy tab below for details about these authorisations, and the services RemServ provides.

Remuneration Services (QLD) Pty Ltd ABN 46 093 173 089 is an Authorised Representative of EML Payment Solutions Limited (AFSL 404131) ABN 30 131 436 532, Coverforce Insurance Broking Victoria Pty Ltd (AFSL 345986) ABN 45 127 707 813, Allianz Australia Insurance Limited (AFSL 234708) ABN 15 000 122 850 and Smart Guys Pty Limited (AFSL 460412) ABN 46 129 708 523.

The implications of salary packaging a motor vehicle through a novated leasing arrangement, including tax savings will depend on your individual circumstances. The information in this publication has been prepared by RemServ for general information purposes only, without taking into consideration any individual circumstances. Before acting on any information or entering into a novated leasing arrangement, you should consider your objectives, financial situation and needs, and, take the appropriate legal, financial or other professional advice based upon your own particular circumstances. The Queensland Government strongly recommends that you obtain independent financial advice prior to entering into, or changing the terms of, a salary packaging arrangement.

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